Shangri-La Golden Sands, Penang Hotel Batu Ferringhi, Batu Ferringhi

I really enjoyed my stay at this hotel, with its strategic location offering beautiful views from the balcony, particularly rooms facing the beach. However, the rooms could definitely use an upgrade as they don't seem to justify the cost, especially when I found dirt under the fridge and sofa on my first day. The service didn't feel very friendly, and dining options were quite repetitive during my stay. Overall, it's a comfortable place, but there are areas that need improvement.

I had a pretty mixed experience at this hotel. While the location is great and the staff were friendly, the rooms left a lot to be desired since they felt a bit dated and needed better cleaning. I was quite disappointed with the service I received from one staff member, which put a damper on my stay. Overall, it has potential but needs some improvements for a more enjoyable experience.

I had a pleasant stay at this hotel with clean and comfortable rooms, and the staff was incredibly friendly and accommodating. The location was great for accessing the beach and nearby restaurants, but the dining options could really use some improvement, especially for those seeking vegetarian meals. Overall, I found it to be a good value for money, though the food variety left me wanting more.

I had a pleasant stay at the hotel with clean, tidy rooms that had a lovely sea view from the balcony. The friendly staff made my experience even better, and the location was great, right by the private beach and nearby places to eat. On the downside, I found the children's playground a bit unhygienic, which was disappointing. Overall, it offered good value for money with reasonable food options and an excellent breakfast buffet.

My stay at the hotel was mostly enjoyable. The location was perfect, just a short walk to the beach and nearby attractions. The staff were incredibly friendly and attentive, which made the experience even better. However, the rooms felt a bit dated, and the dining options could use more variety. Overall, it was a good value for money, but there are some areas for improvement.

I recently stayed at this hotel, and while it’s in a great location with plenty of nearby dining options, the rooms felt a bit rundown and could use some improvements. The service was generally friendly, and the staff worked hard to help out, but the dining experience didn’t quite meet my expectations. Overall, it’s decent value for money, but there’s definitely room for improvement.

I had a lovely stay at the hotel. The rooms were spacious and clean, making it a comfortable choice. The location was fantastic, with plenty of dining options nearby. While the service was friendly and efficient, it sometimes felt a bit understaffed during peak hours. Overall, it was great value for money, but there was a minor hiccup with the dining experience due to limited choices.

The hotel has a nice atmosphere and is located conveniently near local markets and food stalls. The rooms were spacious and met our expectations, although they could use a more thorough clean. The staff was friendly and responsive, but the dining experience didn’t quite match the five-star standard. Overall, it’s a decent stay but not without its drawbacks.

I had a mixed experience at this hotel. The location is super convenient, being close to shops and restaurants, and the pool area is quite nice with a great view. However, the room wasn't ready when I arrived at the official check-in time and felt a bit small. Also, the dining options left a lot to be desired, especially at breakfast, which was a bit disappointing.

I had a mixed experience at this hotel. While the rooms were comfortable, they did have a bit of a musty smell and weren't very spacious. The staff were friendly and helpful throughout my stay and made me feel welcome. The location was great as it was close to several restaurants and the beach, but I found the dining options limited and a bit crowded. Overall, I felt it was decent value for money, but some areas could use improvement.